Revision: 2023-12-07 

 Les Technologies MoovAI inc. (hereinafter referred to as Moov AI) is dedicated to safeguarding the privacy and protection of your personal information, whether provided by you or collected by us during your visit to our website or through interactions with us. This privacy policy, referred to as the “Policy,” aims to clearly communicate the types of personal information we collect, along with details on how we store, process, use, share, and disclose this information, in compliance with applicable privacy laws. 

Collection of personal information 

When you visit to our website, the following personal information categories might be collected and used by us: 

• Identification Information: Includes your first and last name on forms, username and password for Customer Area access, and your email address and account number for accessing the payment platform and viewing invoices. 
• Contact Details: Comprises your telephone number and email address. 
• Interactions: Captures your communications with us via email, comments submission, appointment scheduling, newsletter subscription, use of the payment platform, and any job or internship applications, including all related interactions and attachments. 
• Website Usage: Involves collecting specific personal information through browser cookies when you navigate our site, potentially including your IP address, preferred language, visit dates and times, and viewed pages. (Refer to Terms and Conditions of Use). 

Forms and interactivity 

We collect your personal information via various digital forms, including: 

• Contact Form 
• Newsletter Subscription Form 
• Internship Application Form 
• Job Application Form 
• and others as applicable.

Furthermore, accessing your customer area and our payment platform necessitates the provision of specific information. 

Use of personal information 

The personal information we gather is solely used for the objectives specified at the time of collection. This includes instances where you navigate our website or willingly provide your information. We use this information to: 

• Communicate with you for updates, appointment confirmations, responses to inquiries, comments, or information requests. 
• Customize and improve your experience on our website. 
• Enhance our products and services. 
• Handle job and internship applications, including resumes. 
• Send you promotional emails about new products, special offers, or other information, subject to your prior consent for receiving such communications. 
• Contact you for market research purposes. 
• Any other legally permitted or mandated uses. 

You retain the right to withdraw your consent at any time, either partially or fully. 

Transparency principle 

Adhering to the principle of transparency is crucial for safeguarding your privacy. Moov AI pledges to fully inform you regarding the intended use and circulation of your personal information before its collection, enabling you to make informed decisions about your data. Personal information is retained only as needed to fulfill its collection purposes or as dictated by legal requirements. 

Communication 

Moov AI commits to not disclosing your personal information for any purposes other than those initially stated, unless we have your explicit consent or are legally obligated or permitted.  

Occasionally, we collaborate with third-party processors for handling personal information. To ensure high-quality, efficient service, some of these third parties might operate outside Quebec or manage data storage beyond Quebec’s borders. To safeguard your information under such circumstances, we implement several measures, including stringent non-disclosure agreements, regular security audits, limiting information sharing to a necessary minimum, enhancing technological security measures, and conducting Privacy Impact Assessments (PIA) as needed. 

Please refer to the privacy policy of this application for more details regarding the management of personal information. 

Security 

Moov AI is devoted to maintaining the confidentiality and security of the personal information in its custody.  

We employ industry-standard physical, organizational, contractual, and technological safeguards to prevent unauthorized access or disclosure of the information collected online.  

Furthermore, all employees, consultants, and service providers involved in the handling of your personal information are required to follow robust security protocols.  

Nevertheless, it’s important to acknowledge that transmitting personal information over the Internet inherently carries some level of risk. 

Disclaimer of liability 

Moov AI does not assume responsibility for the accuracy of the information you provide via our website. In accordance with applicable law, you are entitled to access your personal information in our records and request necessary corrections.  

Please be aware that our website may include links to external sites of interest. Once you navigate away from our site using these links, Moov AI cannot oversee or be held accountable for the protection and privacy of any information you may share on those external sites, as they are not covered by our privacy policy. We advise you to exercise caution and review the privacy statements of these external sites.  

Request correction of your personal information 

Should you believe that the information we hold about you is inaccurate or incomplete, we encourage you to contact us immediately via the provided email or postal address. We are committed to promptly rectifying any incorrect information.  

Rectification requests must be submitted in writing, accompanied by proof of your identity. We will respond to these requests within thirty (30) days of their receipt. If we are unable to meet this timeline, you will be duly informed.  

For your convenience, forms for submitting rectification requests are available on the Commission d’accès à l’information website: For citizens | Commission d’accès à l’information du Québec (gouv.qc.ca) – in French 

For citizens | Commission d’accès à l’information du Québec (gouv.qc.ca) – in English 

Direct your rectification inquiries and requests to: 

By mail: 4115 Boulevard Saint-Laurent, Bureau 300, Montréal, Québec, H2W 1Y7, Canada. 

By e-mail: info@moov.ai  

Right of objection and withdrawal 

Moov AI upholds your right to object to or withdraw consent for the use of your personal information. Specifically, you can: 

• Refuse the use of your personal information for certain purposes initially identified during collection. 

• Request the removal of your personal information from specific uses, such as mailing lists. This can be done either by contacting us directly or by utilizing the available opt-out functionalities. 

For objections or withdrawals, please reach out to us at info@moov.ai  

Request access to your personal information, make a complaint or ask a question 

For requests regarding access to your personal information, to file a complaint, or for any inquiries related to this Policy or your personal data, please contact our Data Protection Officer at info@moov.ai.  

Effective date and updates 

This Policy becomes effective as of December 7, 2023. Moov AI reserves the right to amend this Policy at any time, with updates to be published on our website. 

Given the evolving nature of privacy legislation, this Policy may undergo modifications at Moov AI‘s discretion, without prior notice or liability to any data subject or others. The handling of a data subject’s personal information by Moov AI will adhere to the current version of this Policy. 

For any questions or complaints, you might have, please contact us using the contact form on the Site. This document informs you about your rights and our obligations to you with regards to the processing and control of your personal data. We ask that you read it carefully.