Type
AI strategy
Industry
Education
Present on 5 continents, LCI Education includes 12 higher education institutions and nearly 2,000 employees involved each year in the education of over 20,000 learners worldwide.
LCI Education is an international community of higher education institutions that empowers learners across the globe by providing access to opportunities through quality education.
Since opening its first campus in Montreal, Canada, over 65 years ago, LCI Éducation has developed a proven educational model, rooted in Canadian values of sharing and commitment.
LCI Education’s generative AI policy was designed to govern the use of generative AI tools on two levels:
This policy regulates the use of AI tools within business processes and internal teams, while ensuring data privacy and security across LCI Education.
Academic policy governs the use of AI in student interactions and course planning, ensuring accessibility of information and ethical, pedagogical use of results.
With the rapid rise of generative AI technologies such as ChatGPT, Gemini and Microsoft Copilot, LCI recognized the need to establish a clear internal policy for the use of these tools. The main challenge was to identify the potential risks associated with generative AI, while remaining aligned with best practice in the education sector and ensuring effective change management for smooth adoption.
1
Identification of the risks associated with generative AI for the various business units, employees and students, to ensure ethical and safe use while minimizing negative impacts
2
Studying best practices in the education sector related to AI policies to ensure LCI Education’s policy meets the industry’s highest standards.
3
Launching a change management strategy to ensure a smooth transition toward the new rules, actively involving all stakeholders.
“At LCI Education, we are thrilled to collaborate with Moov AI, a partner that shares our vision for innovation in education and excellence in higher learning. Thanks to their expertise in artificial intelligence, we’ve been able to optimize our educational processes and deliver even more enriching learning experiences to our students. Moov AI has played a crucial role in our digital transformation, enabling learners to benefit from the latest technological advances.”
Claude Marchand
Chair of the Board, LCI Education
An AI policy has become essential for navigating changing regulations and potential risks, while encouraging ethical and responsible innovation. Thanks to our collaboration, LCI Education now has the tools it needs to anticipate future challenges, ensure ongoing compliance, and use generative AI technologies securely.
The intervention of our team of strategic consultants enabled LCI Education to reduce the risks associated with the use of generative AI by developing a perfectly adapted policy, in line with best practices in the education sector. This policy frames the use of AI in both internal processes and academic settings, ensuring both the protection of sensitive data and an ethical approach. This collaboration has not only strengthened LCI Éducation’s technological security, but also optimized its use of AI to support sustainable innovation.
Through in-depth data analysis, we identified challenges specific to LCI Education, enabling them to adjust their marketing, sales and admissions strategies.
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