Predicting demand and optimizing workforce management


AI Demand Forecasting



Canada's leading food and drugstore company

With annual sales of $18 billion, METRO Inc. is a food and pharmacy leader in Québec and Ontario. Its purpose is to Nourish the health and well-being of our communities.

As a retailer, franchisor, distributor, and manufacturer, the company operates or services a network of some 950 food stores under several banners including Metro, Metro Plus, Super C and Food Basics, as well as some 650 drugstores primarily under the Jean Coutu, Brunet, Metro Pharmacy and Food Basics Pharmacy banners, providing employment to almost 90,000 people.

Predicting the demand for perishable products

Our team developed an artificial intelligence solution that seamlessly integrates with Metro’s existing systems to predict the quantity of more than 5,000 perishable products (meat and fruits & vegetables) sold per day in each store in Quebec.

This AI solution allows Metro store managers to order the right quantity for each product, minimizing waste, and to better plan the labor required to process and prepare the products.

This innovation provides three major benefits for Metro:
Allows for better inventory management to avoid potential food loss and reduce the risk of running out of products to optimize sales
Equips each store manager with a data-driven decision tool to order the right quantity of product to meet customers’ ever-changing needs
Provides a clear view of the labor requirements needed to process and prepare items in the store for a given period

AI to assist store managers in their decision making.

The store manager must deal with a multitude of dimensions, products, and data sources. Predicting the demand for each product and translating it into order quantity to strike the perfect balance between increasing sales and reducing waste is extremely challenging.

It’s simply too much data for the human brain to process. This project embodies our vision of HumanIA: an AI-powered tool that enables humans to make better decisions.

Save your teams time with an AI-powered decision tool.

— or in the meantime —

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